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SOLUTION

 

The company assembled a cross-functional team of 60 stakeholders — including decision-makers from the company’s marketing, engineering, sales, services and procurement divisions — to participate in 15 one-day internal workshops to identify cost-saving opportunities. The process generated 4000 ideas; the team vetted and co-developed the best ones.

CHALLENGE

This global technology leader was looking for the most effective way to build innovative practices into their daily operations and culture. After an initial ExperienceInnovation™ Learn workshop, a senior executive wanted assistance meeting a huge cost goal of $100 million for the company’s 13th generation of servers, storage and networking procedures.

RESULTS

A 13th generation of products launched with over $100 million in actualized transaction savings. This success enabled the immediate roll-out of ExperienceInnovation™ Learn workshops to 2500-3000 more employees around the world. Within two years, the company reported that 80% of employees felt their ability to innovate and create value had either grown or grown significantly.

A multinational computer technology giant and top-ranking Fortune 500 company.

A multinational computer technology giant and top-ranking Fortune 500 company.

How a global beverage company put a cap on plastic waste 

A global beverage company .png

CHALLENGE

Plastic caps and lids are the most common waste found on European beaches. The European division of this global beverage company was determined to reduce their plastic waste and play a larger role in the fight against climate change, particularly after new European Union legislation made it mandatory for single-use plastic containers to be designed to reduce the dispersal of caps and lids.

SOLUTIONS 

Product designers knew that caps which remain attached to the bottle (tethered caps) could significantly reduce dispersal and waste, but needed to investigate how these caps might impact their consumers. The team participated in the Spark by ExperiencePoint™ episode “The Power of Extremes”, which asked them to consider a broad range of user experiences and find gaps and glitches that could enhance design.

RESULTS 

The Spark by ExperiencePoint™ episode prompted designers to consider users outside their traditional buyer base. They discovered that people with limited grip strength, such as seniors and arthritis sufferers, might struggle to open a reinforced cap. They proceeded to define the technical parameters of closures impacting grip-ability and designed a tethered cap that people with limited grip strength could use with ease. The result was a waste-reducing bottle that was attractive and accessible to a range of users.

SOLUTION

 

The company assembled a cross-functional team of 60 stakeholders — including decision-makers from the company’s marketing, engineering, sales, services and procurement divisions — to participate in 15 one-day internal workshops to identify cost-saving opportunities. The process generated 4000 ideas; the team vetted and co-developed the best ones.

CHALLENGE

This global technology leader was looking for the most effective way to build innovative practices into their daily operations and culture. After an initial ExperienceInnovation™ Learn workshop, a senior executive wanted assistance meeting a huge cost goal of $100 million for the company’s 13th generation of servers, storage and networking procedures.

RESULTS

A 13th generation of products launched with over $100 million in actualized transaction savings. This success enabled the immediate roll-out of ExperienceInnovation™ Learn workshops to 2500-3000 more employees around the world. Within two years, the company reported that 80% of employees felt their ability to innovate and create value had either grown or grown significantly.

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