Unlocking the value of effective feedback through leveraging Design Thinking methods and mindset.
At each phase of Design Thinking, practitioners are encouraged to ask good questions and provide effective feedback. This will create new opportunities for everyone to share their perspectives, knowledge and skills and to be heard.
Feedback moments can build a deeper kinship with the people on your team and grow your capabilities as a creative, human-centered leader.
But giving feedback can make anyone feel a bit squeamish. Whether it’s concern about hurting a colleague’s feelings, ensuring your words are not misinterpreted, or being too honest and having it backfire, there are lots of emotions wrapped up in the process.
As a leader, you’re responsible for asking for feedback - both to gain valuable insight into areas of improvement and to encourage communication and vulnerability among your team by actively demonstrating those qualities yourself.