top of page

Training

Leadership Capability Building for Client-Facing Roles in Financial Services

We design and deliver training programs that build leadership capability for client-facing bankers and leaders—so they can think clearly, align teams effectively, and deliver strong client outcomes in complex, regulated environments.

​

Our work goes beyond traditional leadership development. We combine strategic thinking, applied learning, and organizational context to ensure learning shows up in day-to-day decisions, teamwork, and client-facing work.

 

​

Lidara™ Leadership Capability Accelerator

A scalable learning platform designed for real-world leadership challenges.

Lidara™ is our flagship capability-building platform, integrating training, applied learning, and coaching to strengthen leadership effectiveness in client-facing roles—while supporting alignment at the team and leadership level.

​

The experience brings together:

  • Cohort-based learning

  • Applied workshops and simulations

  • Executive coaching

  • Live business challenges

 

Participants develop clearer judgment, stronger alignment skills, and the ability to lead effectively under pressure—whether working directly with clients or enabling client-facing teams.

 

​

Outcomes

Organizations and participants typically see:

  • Clearer, more confident decision-making

  • Better-aligned teams and cross-functional collaboration

  • More consistent client experiences

  • Stronger, more sustainable leadership capability for change

 

​

What the Training Builds

Delivered through Lidara™, and configured around organizational priorities:

  • Decision-making and judgment in complex financial services environments

  • Leading change, including digital and AI-enabled initiatives

  • Innovation grounded in regulatory, risk, and client realities

  • Team leadership and collaboration aligned around accountability and results

Training is always tailored to context—never delivered as off-the-shelf modules.

 

​

How the Learning Works

  • Cohort-based — peer learning that strengthens accountability and alignment

  • Applied — real business and client challenges, not theoretical cases

  • Practical — clear actions participants apply immediately in their roles

Formats include workshops, virtual cohorts, extended learning journeys, and train-the-trainer models—selected based on scale and organizational need.

 

​

Who It’s For

  • Client-facing bankers and leaders accountable for outcomes in regulated environments

  • Teams supporting client-facing execution during change or growth

  • Leaders preparing for expanded scope, broader portfolios, or enterprise-level responsibility

 

​

Ready to Build Leadership Capability That Scales?

Explore how Lidara™ can strengthen leadership capability in client-facing roles, align teams, and support sustained performance.

 

 

Schedule a Conversation

Based in New York | Working with financial services organizations globally

IMG_3516_edited.jpg
IMG_3523_edited.jpg

Explore Our Training Programs

​

Leadership capability programs for client-facing roles in financial services—designed to strengthen how bankers think clearly, align teams, and lead change so execution and client-facing performance hold up in complex, regulated environments.

​

​

Innovation & Strategic Thinking Programs 

TA.png
Customer Engagement as a Driver of Transformation in Financial Services

Strengthen leadership capability in client-facing roles to design and execute consistent, customer-centric engagement across digital and human touchpoints—including mobile apps, digital platforms, websites, branches, and relationship teams.

​

​

​

IMG_4613.jpg
Design Thinking for Banking Transformation

Build leadership capability in client-facing roles by applying human-centered design to solve customer and business challenges—strengthening customer engagement and translating insight into executable solutions across digital and human touchpoints.

​

​

Leadership Programs

Screenshot 2024-08-05 at 10.42.53 AM.png
Agile Leadership for Complex Financial Services Environments

Strengthen leadership capability in client-facing roles—building judgment, execution discipline, and adaptability to lead effectively through uncertainty, regulatory pressure, and evolving client and stakeholder demands.

​

​

960x0 (1).jpg
Executive Communication & Influence in Financial Services

Strengthen leadership capability in client-facing roles—building clarity, credibility, and influence to align stakeholders and drive execution during periods of change, transformation, and high-stakes decision-making.

​

​

​

Team & Culture Programs

Corporate Innovation .jpeg
Building High-Performing Teams for Execution in Financial Services

Strengthen leadership capability in client-facing roles by shaping team behaviors and practices that improve execution, cross-functional collaboration, and client-facing outcomes in complex, regulated environments.

​​

​

​

​

L.png
Leading Cultural Transformation in Financial Services

Equip leaders in client-facing roles to shape the behaviors, decision-making norms, and accountability required to execute strategy and sustain change in complex, regulated environments.

 

​

​

​

ADAPT. TRANSFORM. GROW.


Leadership capability for client-facing bankers in complex, regulated environments.

Let’s Work Together

 

We’d love to hear from you.​

Schedule an introductory conversation to learn more.​

maryam@innovationbazar.com

​​​​​​

  • Instagram
  • X
  • LinkedIn
bottom of page